A crew, not one guy
Most dispatchers hang a driver on one person. That person takes a day off, gets busy with someone else’s truck, or just doesn’t pick up, and your search for freight stops with them.
We run two teams instead, each with a lead and officers who split the country’s zones. Both teams know each other’s lanes, so if your usual contact is on another call, someone else already knows your truck, your equipment, and where you want to run.